Requisition Number: PA099-UNTDI-S-06-2021-02
Job Title: Unit Director
City: Fairless Hills
State: PA

Minimum Degree Required: C - 4 Year Degree
Minimum Years of Experience: 5
Salary Range: 70,000.00

Unit Director

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Description/Job Summary

The Unit Director is responsible for ensuring the creation of an environment conducive to the provision of service for the individuals supported by the program, including providing supervision to ensure adherence to program Regulations for supporting the Service Line program participants with significant Behavioral Challenges in a residential setting in the community.  The Unit Director is held accountable for ensuring that the program is managed and held to the highest standards. This includes clinical quality, quality assurance, financial management, funder requirements, recruitment and retention, communications, compliance, revenue cycle, and general program operations. A commitment to the RHD values should be demonstrated as job duties are performed. 

Responsibilities/Duties

Leadership, Staff Management and Organizational Strategy  

  • Supervisees program staff maintains an organizational culture and services where professionalism, quality care, employee engagement and empowerment, and services that further RHD's values are recognized and rewarded. 
  • Ensure that the program team is knowledgeable about the corporate strategic and service line operational initiatives and provides an understanding of each initiative and how it relates to directly to their program.  
  • Develops and monitors program using metrics to ensure quality staff support, oversight, and development throughout the program. 
  •  Oversees and participates in the recruitment, hiring, training, evaluation and disciplinary process for all employees.     
  • Ensures program is filling staffing vacancies in partnership with the HR Team.   

Program Oversight and Evaluation  

  • Day to day operational oversight, supervision, and support of Assistant Directors, Site Supervisors and other program staff for programs/services in a region to ensure high quality service delivery 
  • Promotes and supports a working environment consistent with the culture of RHD and RHD Values 
  • Data collection and reporting, primary liaison with service line and departments.  
  • Oversight to ensure that all staff members meet or exceed standards set by regulations of the federal, state, and local government, funders, accrediting bodies, and RHD corporate policies.           

Quality Assurance 

  • Collaborate with the Service line Clinical Directors to ensure that services are trauma informed, person centered and ensuring that the recognized best practices, including Evidence Based Practices are implemented.  
  • Collaborate with the Clinical quality team in the implementation of initiatives supporting the related RHD Strategic Objectives and other corporate wide clinical initiatives. 
  • Partners with the service line's quality team to ensure best practices in the program and quality enhancements lead to quality outcomes 
  •  Ensures that all consumers have current and appropriate ISP’s or treatment plans in place, that their needs are met, and that they are being enabled to experience the highest level of independence possible.  

Finance, Development, and Other Operations 

  • Works with program team, service coordination team, and revenue cycle team to ensure that all individuals supported have current authorizations and that all services and related notes are entered into the electronic health record timely and according to policy.  Assists in the resolution of outstanding/unpaid services and claims 
  • Authorizes and incurs program expenditures in accordance with approved program budget in partnership with other leadership, as required 
  • Oversees program financial processes and transactions, including but not limited to accounts payable, payroll, and consumer funds, to ensure compliance with established policies and procedures 
  • Communicate funder/government information to program team to ensure understanding and compliance and attend local funder/government meetings, as requested by Regional Director. 
  • Collaborates and supports the ongoing evaluation of program design & services, to enhance program quality & growth.  

Required Experience


  • 3 years of experiencein a human service agency, which included supervision of others, direct serviceand program planning. Masters preferred. Spanish speaking and ASL preferred,but not required. 

  • Knowledge of andcompliance with the State Regulations and IDS Guidelines 

  • Ability to effectivelyuse computers, pertinent technology, and mobile devices 

  • Ability to effectivelycommunicate both verbally and in written form  

  • Ability to support andimplement RHD values and beliefs 

  • Ability to engageclients and staff in effective, therapeutic, and healthy interactions

  • Criminal recordclearances, as dictated by the assigned programs 

Required Education

  • A bachelor’s degree from an accredited college with a major in human services or business management

Required Qualifications


  • 3 years of experiencein a human service agency, which included supervision of others, direct serviceand program planning. Masters preferred. Spanish speaking and ASL preferred,but not required. 

  • Knowledge of andcompliance with the State Regulations and IDS Guidelines 

  • Ability to effectivelyuse computers, pertinent technology, and mobile devices 

  • Ability to effectivelycommunicate both verbally and in written form  

  • Ability to support andimplement RHD values and beliefs 

  • Ability to engageclients and staff in effective, therapeutic, and healthy interactions

  • Criminal recordclearances, as dictated by the assigned programs 

Program Summary

RHD Oxford Valley is designed to assist 10 adult male opioid users, particularlythose with co-occurring substance use and mental health challenges. This 3.1level of care halfway house will be a community based 24-hour residentialtreatment facility that provides access to Medication Assisted Treatment (MAT)services while offering individualized, trauma informed, person centeredclinical services in a supportive, safe environment.
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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.