Requisition Number: PA079-CASM2-H-11-2019-01
Job Title: Case Manager II
City: Greensburg
State: PA

Minimum Degree Required: C - 4 Year Degree
Minimum Years of Experience: 2
Salary Range: $16-$19/hr

Case Manager II

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Description/Job Summary


Case Manager II                                    

  

RHD impACT Team (ACT)



 
Description:
 
Under the authority and direction of the Team Leader, the Case Manager (CM) II/Generalist on the Assertive Community Treatment Team (ACT) assures that all operational procedures and regulations are followed. This team member is responsible for direct services provided in the collaboration with consumers, significant others, and collateral resources.  This team member will assist adults with a diagnosis of a serious and persistent mental illness to gain access to needed resources such as financial, housing, medical, social, vocational, educational, leisure and mental health services.  This team member will be, when designated, the primary for individuals served by the team and collaborate with the individual and team members to address the service delivery system for the individual and will monitor both the individual’s functioning and the delivery of services to the individual in order to maintain the individual’s stability in the community.  Insuring quality of life as a means of reducing stressors and thereby reducing the exacerbation of illness and hospital recidivism are the primary goals of the collaborative relationship between the individual and team members.  It is expected that 50% of this team member’s time will be spent in actual contacts with the consumer or others on the consumer’s behalf.  Paperwork requirements and staff meetings should require the remaining 50% of time.

Essential Functions of the Position:

To identify and respond to the needs of the consumers in achieving efficient responses to requests and to eliminate barriers limiting productivity in day-to-day activities.
To engage individuals in a trusting and supportive relationship, providing emotional support within professional boundaries.
To collaborate with individuals and others in the completion and review of strength based assessment.
To design and update the Recovery Plan with the individual based upon the specific needs of the individual, with the aim of maximizing physical, emotional and mental health
  1. To assist the individual to reach the goals identified in the Recovery Plan. The following activities are considered essential in helping the individual to achieve goals:
    1. linkage with services
    2. monitoring of service delivery
    3. gaining access to services
    4. assessment of services
    5. problem resolution
    6. maximizing the use/availability of an informal support system
    7. education regarding and/or facilitating the use of community resources
  2. To provide emergency on-call coverage in rotation with other team members as needed.  This may involve both phone work and in-person contact over a 24 hour period.
  3. Maintains required records accurately, comprehensively and in a timely manner. Keeps required consumer data up to date and submits paperwork as per program policy.
Basic Qualifications
 
Education/Training:  A BS or BA degree in a Human Service field is required and 3 years experience in a community-based, human services position or, having bi-lingual (English-Spanish) competencies is desired. May also be a paraprofessional with GED or HS and 7years experience.
 
Skills: The Case Manager II/Generalist must be knowledgeable, flexible, have proficient reading, grammar and mathematics skills; proficient interpersonal relations and communicative skills; knowledge of the principles and practices of the human services field as related to adult behavioral health; demonstrate an ability to work with multi-cultural population and acquire designated, mandatory training in CPR, First Aid, Driving/Safety techniques and have a valid driver’s license.  This individual must be organized, goal oriented and able to follow through with numerous responsibilities while insuring accuracy in work product outcomes.
The Case Manager I/Generalist must have the ability and experience to make independent decisions regarding the most efficient process to complete requested work.
 
 
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran or disability status.

Responsibilities/Duties

To identify and respond to the needs of the consumers in achieving efficient responses to requests and to eliminate barriers limiting productivity in day-to-day activities.
To engage individuals in a trusting and supportive relationship, providing emotional support within professional boundaries.
To collaborate with individuals and others in the completion and review of strength based assessment.
To design and update the Recovery Plan with the individual based upon the specific needs of the individual, with the aim of maximizing physical, emotional and mental health
  1. To assist the individual to reach the goals identified in the Recovery Plan. The following activities are considered essential in helping the individual to achieve goals:
    1. linkage with services
    2. monitoring of service delivery
    3. gaining access to services
    4. assessment of services
    5. problem resolution
    6. maximizing the use/availability of an informal support system
    7. education regarding and/or facilitating the use of community resources
  2. To provide emergency on-call coverage in rotation with other team members as needed.  This may involve both phone work and in-person contact over a 24 hour period.
  3. Maintains required records accurately, comprehensively and in a timely manner. Keeps required consumer data up to date and submits paperwork as per program policy.

Required Experience

The Case Manager II/Generalist must be knowledgeable, flexible, have proficient reading, grammar and mathematics skills; proficient interpersonal relations and communicative skills; knowledge of the principles and practices of the human services field as related to adult behavioral health; demonstrate an ability to work with multi-cultural population and acquire designated, mandatory training in CPR, First Aid, Driving/Safety techniques and have a valid driver’s license.  This individual must be organized, goal oriented and able to follow through with numerous responsibilities while insuring accuracy in work product outcomes.
The Case Manager I/Generalist must have the ability and experience to make independent decisions regarding the most efficient process to complete requested work.

Required Education

Education/Training:  A BS or BA degree in a Human Service field is required and 3 years experience in a community-based, human services position or, having bi-lingual (English-Spanish) competencies is desired. May also be a paraprofessional with GED or HS and 7years experience.

Required Qualifications

Education/Training:  A BS or BA degree in a Human Service field is required and 3 years experience in a community-based, human services position or, having bi-lingual (English-Spanish) competencies is desired. May also be a paraprofessional with GED or HS and 7years experience.

Program Summary

 Under the authority and direction of the Team Leader, the Case Manager (CM) II/Generalist on the Assertive Community Treatment Team (ACT) assures that all operational procedures and regulations are followed. This team member is responsible for direct services provided in the collaboration with consumers, significant others, and collateral resources.  This team member will assist adults with a diagnosis of a serious and persistent mental illness to gain access to needed resources such as financial, housing, medical, social, vocational, educational, leisure and mental health services.  This team member will be, when designated, the primary for individuals served by the team and collaborate with the individual and team members to address the service delivery system for the individual and will monitor both the individual’s functioning and the delivery of services to the individual in order to maintain the individual’s stability in the community.  Insuring quality of life as a means of reducing stressors and thereby reducing the exacerbation of illness and hospital recidivism are the primary goals of the collaborative relationship between the individual and team members.  It is expected that 50% of this team member’s time will be spent in actual contacts with the consumer or others on the consumer’s behalf.  Paperwork requirements and staff meetings should require the remaining 50% of time.

IND123

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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.