Requisition Number: PA065-STSUP-H-01-2020-01
Job Title: Site Supervisor I
City: Philadelphia
State: PA

Minimum Degree Required: A - High School/GED
Minimum Years of Experience: 3
Salary Range: $19.31

Site Supervisor I

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Description/Job Summary

Position Overview:

The site supervisor is responsible for the supervision of residential advisors attending medical, dental and psychological appointments and for the assessment, planning, implementation, monitoring and evaluation of daily living skills, documenting and addressing all site needs, scheduling all activities, developing weekly menus and coordinating transportation for Shining Through consumers. The supervisor conducts all program operations in accordance with the principles of normalization, abiding by DPW 6400 regulations and sound ethical social work, mental retardation practices. It is expected that the supervisor will act in accordance with the policies and procedures of Shining Through Unit, and the values of Resources for Human Development (RHD). Accordingly, supervisor will be stationed at his/her respective sites functioning as a support to both consumers and staffs and to ensure compliance with the aforementioned internal and external agency guidelines.

Job responsibilities include, but are not limited to:

A) Operational Responsibilities:

  1. Responsible for the overall daily operation of the site
  2. Ensures that all care and services to consumers are provided in accordance with state and county regulations
  3. Ensure that all consumers are active in program activities and provide feedback to Assistant Director and Clinical Specialist
  4. Provide daily support and guidance in establishing direction and standard of care as outlined in the DPW 6400 regulatory guidelines.
  5. Assists with maintaining household budgets, including making purchases for both the needs of the consumer and household supplies and distributing funds for social/recreational activities, monitor overtime hours, utilities, repairs and reconciliation.
  6. Collect all receipts from staff and/or consumer after outings and/or purchase are completed
  7. Ensures that monthly fire drills are conducted on alternating shifts and maintain records of it
  8. Reports all maintenance issues to the Assistant Director
  9. Maintain on-call status, which include but not limited to being available 24 hours per day, seven days per week by cell phone, notifying Assistant Director and/or Director and/or Clinical Specialist of any and all major incidents involving staff and/or residents and ensures required documentation is completed.
  10. Accompanies consumers and residential aides on medical and dental appointments as deemed necessary
  11. Follow-up with pharmacy regarding prescriptions updates
  12. Attends all management team meetings, clinical consultation meetings and communicate all issues and/or concerns that affect any aspect of Shining Through sites.
  13. Must enter all initial HCSIS reports
  14. Performs all other duties as assigned or directed by supervisor.

B) Administrative Responsibilities:

  1. Review medication logs to ensure proper documentation and administration of medications
  2. Assists Clinical specialist in assessing the status of consumer’s programming, including goals, activities of daily living, and community base integration
  3. Review and sign residential advisors’ time sheets
  4. Maintain staff schedules, including providing daily staffing, and is required to work a shift in the event there is no available coverage
  5. Ensures that information about the progress and status of the consumers are accurately and appropriately communicated.
  6. Works closely with the administrative team to ensure the best program option for every consumer
  7. Performs medication counts and coordinate all medical issues with Unit Nurse and/or Assistant Director
  8. Review and make all necessary corrections to Medication Administration Record (MAR) from SQA prior to use at the beginning of the new month.
  9. Semi-weekly checks of all documentation, i.e. progress notes, resident goals, MASH notes, incident reports, medication logs, daily logs, etc.

C) Staff Development and Supervision:

  1. Supervises and evaluates the performance of Residential Advisors
  2. Address staff performance concerns and takes necessary disciplinary action in consultation with the Assistant Director
  3. Document absenteeism and tardiness of Residential Advisors
  4. Conducts on-site orientation with new hires
  5. Conducts monthly staff meetings
  6. Ensures staff compliance with all programs and RHD policies and DPW 6400 regulations
  7. Promotes and ensures effective communication among residential advisors

D) Vehicle Maintenance:

  1. Ensure the maintenance of vehicle mileage logs in program vehicle
  2. Ensure that updated vehicle registration and insurance information are in program vehicle
  3. Contact the Assistant Director for regular maintenance, oil changes, repairs, and inspections for vehicles and keeps accurate record of it. 

E) External Relations:

  1. Acts as a Shining Through representative at community meetings and other public venues as necessary and in accordance with RHD values
  2. Maintain effective working relationships with personnel from the county, local agencies, case management and families to coordinate service delivery to consumers


High school diploma or GED, 2 years of experience working with individuals with Intellectual Developmental Disabilities or Mental Health and 1 year residential supervisory experience. A college degree is a plus.

Required Experience

Two years experience working with individuals with Intellectual Developmental Disabilities 

Required Education

High School Diploma or GED. A college degree is a plus 

Required Qualifications

Qualifications: The Site Supervisor plays a critical role in the overall success of the developmentally disabled residential services. The Site Supervisor must have the following personal qualifications:

  1. Candidate will have an associate’s degree or 2 years of experience working with individuals with developmental disabilities. Bachelor’s degree preferred.
  2. Autonomy – ability to work without immediate supervision
  3. Knowledge of 6400 and 6100 regulations preferred.
  4. Interpersonal sensitivity – objective awareness of others. Tactful interaction, ease in establishing limits.
  5. Reliability
  6. Flexibility
  7. Insight and the ability to effectively communicate verbally as well as written.
  8. Good judgment, including the ability to evaluate, make decisions, and anticipate consequences.
  9. Trained and knowledgeable in the EIM system and when documentation is required.
  10. Initiative and motivation to learn.
  11. Valid driver’s license and ability to operate company vehicles.
  12. Crisis Intervention training
  13. CPR, First Aid, Medication Training, Certified Medication Observer, Crisis Prevention and Intervention and HIPPA compliance (in addition to all other required trainings for RHD, ODP, and Provider Monitoring)
  14. Background checks, FBI clearances if applicable, and driver’s license confirmation necessary.


Program Summary

Behavior Unit 
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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.