RHD’s Philadelphia Behavioral Health and Housing (PHL BHH) Division has multiple residential programs providing a variety of services to individuals who are homeless and/or have mild to serious mental illness. Services are based upon the individual's needs
and include crisis intervention, counseling, medication monitoring, skill building, and any service needed to assist the individual in maintaining his/her independent living.
The On Call Direct Service Professional (DSP) is directly responsible for creating an environment that reflects the missions of PHL BHH Division Residential programs and complies with the standards of the Philadelphia’s Department of Behavioral Health and Intellectual
Disabilities (DBHIDS), Office of Homeless Services (OHS), and Community Behavioral Health (CBH). DSPs provide direct service to individuals served in the PHL BHH Division Residential programs. DSPs play a vital role in the individual’s recovery, as they are,
expected to assist with activities of daily living, skill building and any other services that help to promote independence. Additionally, DSPs are expected to model on-going growth and development and foster hope for all individuals served.
Duties and responsibilities
Engage the participant according to established supervision levels and focus on targeted areas of recovery.
Assist in the process of identifying, developing and implementing the Individual Recovery Service/Behavioral Plans.
Implement the goals from the participant’s recovery service plan and/or from therapist/consultant’s.
Assist the participants with day to day activities and implement social skills.
Support and Encourage participants in movement towards greater independence.
Support participants to successfully integrate into the community, such as, teaching them transportation skills, connecting them to community activities and resources, and helping them identify gainful employment.
Complete and submit all program documentation /data collection forms.
Communicate with staff at shift change about the status of the participant.
Prepare, assist with preparing, or supervise menu planning and meal preparation as needed.
Assist the participants by supervising and assisting with, as needed, the cleaning of the home and identify needs for repairs.
Assist the participants, in the maintenance or to maintain the grounds of the home and identify needs for repairs.
Assist participant with making and attending medical, psychiatric and all other appointments.
Provide access to approve recreational and leisure activities within the home and in the community.
Attend all scheduled trainings, supervisions and staff meetings.
Act in accordance with Value’s, Beliefs of RHD and to follow all policies and procedures of the PHL BHH Division Residential Programs.
Follow and complete tasks and duties as assigned by program leadership per program.
Document and notify the Program Manager (or any other member of the management team) for all unusual incidents in the mandated timelines.
Maintain appropriate relationship and environmental boundaries at all times.
Responsible for Medication Monitoring according to Program Policy.
Responsible for working in cooperation with other service delivery agencies to ensure coordinated, continuous and effective service.
Responsible for providing coaching, and crisis prevention intervention, as necessary.
Operate agency vehicles in accordance with established policies and procedures.
Other duties assigned by management.
The ideal candidate should have excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
High School/GED required. Possess 12 or more credits in the human services field, Associates Degree is preferred, but not required.
At least 3-5 year’s prior experience working with individuals living with serious mental illnesses.
Knowledgeable in implementing & monitoring various components of the Human Service Delivery System (recordkeeping; programming; assessment/services; data collection; supports etc.).
Possess exceptional organizational skills w/attention to detail, proficient verbal/written communication & documentation skills and the ability to perform multi-task.
Demonstrate the ability to write clear, concise, and behavioral health oriented notes
Demonstrate clear knowledge of DBT skills (ie. Mindfulness, validation), motivational interviewing, trauma informed care and the recovery principles/model.
Valid driver’s license and satisfactory driving record.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic
information, veteran, or disability status.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.