Requisition Number: PA058-RECTC-S-11-2018-01
Job Title: Recruit & Retention Coord
City: Philadelphia
State: PA

Minimum Degree Required: C - 4 Year Degree
Minimum Years of Experience: 3
Salary Range: 50k to 60k

Recruit & Retention Coord

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Description/Job Summary

Resources for Human Development’s Division of Pennsylvania Intellectual and Developmental (PA IDD) is seeking to hire a Recruitment and Retention Coordinator to collaborate with the programs to recruit and retain exempt and non-exempt employees state wide with a focus on Direct Support Professionals (DSPs).  The selected candidate is expected to meet applicable regulations and legal requirements.  Working within a team environment, the PA IDD Recruitment and Retention Coordinator will perform outreach functions, applicant tracking and retention planning with a focus on DSPs.  Divisional leadership will require data from the PA IDD Recruitment and Retention Coordinator pertaining to positions filled, vacancies and employee turnover.  Embracing RHD Values and supporting a Trauma Informed Care environment are necessary to be successful in the role of the PA IDD Recruitment and Retention Coordinator. 

Job Summary 
  • Build and maintain relationships with community members to create resources and develop a pipeline of candidates to successfully fill vacant positions within PA IDD with a primary focus to recruit Direct Support Professionals.   
  • Attend community outreach and recruitment events to include job fairs/networking events at schools/colleges, churches, veteran’s associations and CareerLink. 
  • Create opportunities for candidates to interview with hiring managers by hosting ongoing internal job fairs and interview events.  These events will need to occur on various days and at various times to include evenings and weekends in order to provide candidates a range of opportunities to apply to work with PA IDD.
  • Manage RHD’s Applicant Tracking System to include posting positions, tracking applicants, initial screening, staging and closing out of positions posted within the system. Follow-up on employment offers extended by hiring managers for tracking purposes.
  • Source best qualified candidates and match candidates with needs of the program, connect candidates with programs. (Schedule DSP interviews?)
  • Ensure best practices for industry to include providing realistic job preview, use of behavior/situational questions and assessment of required skills for the position. Whenever possible, involve individuals served with the interviewing and hiring process of employees who will support them.  Seek knowledge of individual’s preferences and the skills needed to best support them.
Program Operations/Engagement:
  • Participate in the development and updating of Division specific practices, policies, procedures pertaining to recruitment, hiring and retention of employees. Together with Regional and Program personnel, update and maintain portfolio of job descriptions.
  • Track and report on recruitment and retention initiatives within the programs.  Produce and submit reports on vacancies, turnover, staff rosters and exit interview data. 
  • Collaborate with Programs to hire the most qualified and best matched candidate for each position based on staff ratios as outlined in the Individual Support Plans and the Program’s budgetary guidelines.  Support programs and fiscal managers to maintain an accurate system for tracking staff over a variety of shifts.
  • Liaise with other departments or functions pertaining to new hires and retention of employees. 
  • Attend quarterly all-staff meeting/trainings to remain well-informed of challenges and outcomes of the recruitment and retention plan.
  • Ensure regular, consistent, meaningful and culturally responsive communication.
  • Maintain a working knowledge of regulations, licensing requirements and applicable laws pertaining to recruitment and hiring of employees.
  • Maintain a working knowledge of all RHD corporate employee resources and policies/procedures.
  • All other duties as needed or requested.
Minimum Qualifications and Requirements:
  • Willingness to support and implement RHD and PA IDD values and beliefs within a Trauma Informed Care environment.
  • BS/BA in Human Resources, Business Administration, Education, Social Services or relevant field. 
  • At least three years of relevant experience as a staffing coordinator.  Experience in the human services field is preferred.
  • Knowledge of Human Resources processes and best practices; SHRM certification is preferred.
  • Strong ability in using MS Office, databases and Applicant Tracking Systems.
  • Effective and positive communication with excellent interpersonal skills.
  • Ability to handle information and data with confidentiality.
  • Well organized with time management skills.  Detail orientated and follow-up skills necessary.
  • Leadership, organization, collaboration, problem solving, and conflict resolution skills are necessary to be successful in the Recruitment and Retention Coordinator position.
  • Must have a valid driver’s license and acceptable criminal record history per Agency requirements.
  • Knowledge of the requirements of Pennsylvania Office of Developmental Programs and applicable regulations to include the 6400, 6500, 2380 Regulations, Chapter 51 and the Pennsylvania Autism Waiver is preferred.
  • Excellent written and verbal communication skills are required.
  • Ability to engage individuals and employees in effective, therapeutic and healthy interactions.
Lifting Requirements
  • Sedentary: exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or move objects (including self).  Most of the work involves sitting majority of the time.  
Physical Requirements
  • Stand or Sit (stationary position)
  • Walk (move self about)
  • Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
  • Climb (stairs/ladders)
  • Talk/Hear (communicate, converse, convey, express/exchange information)
  • See (detect, identify, recognize, inspect, assess)
  • Repetitive Motion (keyboarding)
  • Reaching (high or low)
  • Kneel, Stoop, Crouch or Crawl (position self, move)
Additional Requirements:  The Recruitment and Retention Coordinator will be required to lift, sit, stand and/or walk (move self about) as necessary to perform their responsibilities. 
As needed or requested, travel to programs within PA IDD which may include the need for overnight stays and occasional work during non-traditional office hours.
Reporting Relationships:
  • Direct Supervisor:  PA IDD Director of Finance and Operations
  • Directly Supervises:  Non-applicable
  • Ancillary Support to and partners with: Regional Directors, Unit Directors, Unit Assistant Directors, Unit Fiscal Administrators and RHD Corporate Human Resources.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.