Requisition Number: PA056-PRGSU-H-12-2019-01
Job Title: Recovery Coach Supervisor
City: Bryn Mawr
State: PA

Minimum Degree Required: D - Graduate Degree
Minimum Years of Experience: 3
Salary Range: 50,000

Recovery Coach Supervisor

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Description/Job Summary


Essential Duties and Functions


  • Ensure that all practices align with CCBHC standards.
  • Hiring and supervising all new recovery coaches and children’s blended case managers, including new hire paperwork and training.
  • Engaging with, managing, screening and tracking all referrals on the team.
  • Provide quality assurance through auditing of charts including monitoring Behavioral Health Treatment Plans, Consents and releases of information, Progress Notes, etc.
  • Approving and processing all progress notes in the electronic health record (EHR) by providing careful review of service delivery and billing accuracy.
  • Utilizing various reports to reflect and monitor any necessary information and measure program outcomes, such as tracking services provided to participants, open cases, termination of cases, productivity, and compliance.
  • Coordinating clinical aspects of team supervision and consultation and provide a minimum of bi-weekly individual supervision. 
  • Coordinating and leading clinical consultation meetings.
  • Coordinating continuing education trainings for employees.
  • Participating and engaging in leadership and clinical meetings to ensure coordination of care between all service lines.
  • Managing billing and vehicle use.
  • Maintain employee productivity and engagement through individual, group, and field supervision.
  • Model engagement skills and foster positive relationships.
  • Attend county meetings in order to stay current with current trends, opportunities, and barriers while positively representing RHD.
  • Collaborate and coordinate with county representatives as well as other providers in order to promote RHD and maintain positive affiliations and linkages.
  • Promote and ensure that recovery coaching and blended case management practices and values are being delivered appropriately and consistently.
  • Mentor all RC & BCM staff in the areas of professionalism, crisis management, effective communication, and professional growth.
  • Assist the agency with creating and maintaining a welcoming environment for both participants and employees.
  • Attending any needed trainings in support of current or future programming.
  • Facilitate staff and team meetings.
  • Promote and facilitate continuing alignment of the program.
  • Participate in marketing and positive community interactions as needed.

Required Experience

  • Strong knowledge of recovery principles and case management skills.
  • A master’s degree in sociology, social work, psychology, counseling, education, gerontology, anthropology, history, criminal justice, or comparable experience 3 years mental health direct care experience, and two years of supervisory experience.
  • FBI, child abuse and Police background checks.

Required Education


  • A master’s degree in sociology, social work, psychology, counseling, education, gerontology, anthropology, history, criminal justice, or comparable experience 3 years mental health direct care experience, and two years of supervisory experience.


    Required Qualifications

    • Strong knowledge of recovery principles and case management skills.
    • A master’s degree in sociology, social work, psychology, counseling, education, gerontology, anthropology, history, criminal justice, or comparable experience 3 years mental health direct care experience, and two years of supervisory experience.
    • FBI, child abuse and Police background checks.


    Program Summary

    Lower Merion Counseling and Mobile Services is RHDs first program.

    IND123

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    Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.