Requisition Number: PA015-RESCS-H-10-2019-01
Job Title: Resource Coordinator (Case Manager)
City: Philadelphia
State: PA

Minimum Degree Required: C - 4 Year Degree
Minimum Years of Experience: 0
Salary Range: $19.04/hr

Resource Coordinator (Case Manager)

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Description/Job Summary

Specific Duties

  • Complete all state mandated paperwork, i.e., Service Documents, Consumer Registration Forms, Personal Goal Plans which emphasize the consumers’ strength and needs, etc.
  • Assess and evaluate the needs of consumers that are newly assigned to the caseload.
  • Locate and link consumers to appropriate services.
  • Monitor service delivery by maintaining regular contact with consumers and service providers/programs involved with the consumer.
  • Gain access to services with aggressive and creative attempts to help consumers obtain resources that are needed.  This includes a strong role as a consumer advocate.
  • Assist consumers with establishing and/or enhancing their support systems outside of the mental health system.
  • Outreach, including routine home visits and accompanying consumers into the community.
  • Collaborate with shelter staff to insure appropriate service delivery for the consumer. 
  • Monitor consumers on a regular basis to note any changes that may impact his/her treatment/recovery.
  • Other related duties as assigned.

Required Experience

0-1 years

Required Education

A Bachelor’s Degree in a Human Services field.

Required Qualifications

  • Knowledge of homelessness, addictions, residential facilities, mental illnesses and their treatment.
  • Experience in crisis prevention and de-escalation.
  • Drivers License

Program Summary

FaSST/Connections provide targeted case management services to families and singles that need mental health services within selected family and single shelters in the city of Philadelphia.

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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.