The Residential Director will oversee and manage key components of services provided within a residential program in compliance with regulatory requirements and accreditation standards while maintaining high quality, client-centered services through a robust
quality assurance process.
Essential Duties and Functions
Provide weekly and monthly review of shift notes
Ensure that all annual assessments (Risk tool, Level of Need, Cost Plan, ISP, etc.) for persons served are completed in a timely fashion and annual documentation is received
Manage Level of Need (LON) approval process
Submit requests and monitor cost plans for therapeutic services needed by persons served.
Collect and submit Provider Supporting Documents
Client photos are taken and filed appropriately
Ensure specialized assessments and planning occur for identified persons served
Ensure that all persons served are scheduled and attend annual medical appointment
Ensure that components of service delivery within one’s purview comply with all regulatory requirements and accreditation standards
Ensure that all client medical, therapeutic and ancillary appointments are scheduled and attended including acquisition of all related documentation
Provide residential census and documentation supporting charges related to services
Create and manage implementation of monthly activity schedule for all persons served
Coordinate Home Manager meetings to ensure that staff receive updated information on program activities and important operational issues.
Maintain necessary communication to the Case Manager(ISC) and Circle of Support regarding client updates and changes
Respond to all correspondence and completes reports in an accurate and timely manner.
Attend clinical meetings monthly to support specialized populations served
Support and maintain checklists for all systems that support both staff and clients
Assist with the overall personnel needs of the program by ensuring effective hiring, training, evaluation, and supervision of home managers.
Maintain monthly programmatic summaries
Conduct payroll duties to ensure staff are accurately compensated, and work schedules support current budgetary requirements.
Maintain accountability for petty cash, supplies and overtime pay
Create quarterly on-call schedule for emergency notification and response.
Bachelor’s Degree in a Human Services, Special Education, or a related field, such as: psychology, education, rehabilitation, counseling, or social work. A combination of education and experience may be accepted in lieu of a bachelor’s degree.
1-3 years’ experience in IDD services.
1-2 years supervisory or management experience required.
Ability to pass background check and Medicaid and Medicare exclusion checks.
Must have access to personal vehicle for use on the job as necessary.
Must maintain a current driver’s license.
Strong oral and written communication skills.
Strong organizational skills.
Ability to supervise and manage staff in a respectful manner.
Expertise in Microsoft office (including Word and Excel).
Experience utilizing an electronic health record preferred.
- Local travel, after hours on-call.Provide services in participants’ homes.
Light – exerts or lifts no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds and requiring a good deal of walking or standing. Most work involves sitting most of the time with some pushing and pulling of arm
or leg controls.
Stand or Sit (stationary position)
Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
Talk/Hear (communicate, converse, convey, express/exchange information)
See (detect, identify, recognize, inspect, assess)
Pushing or Pulling
Reaching (high or low)
Kneel, Stoop, Crouch or Crawl (position self, move)