The Assistant Director for Service Coordination is responsible for ensuring that all services are operated in compliance with RHD and DIDD regulatory requirements. Duties include overseeing all service delivery and the systemic processes designed to monitor
and maintain services to individuals supported. The AD will oversee a caseload of individuals supported by the agency ensuring that the persons supported's Individual Support Plans (ISPs) are followed. Assistant Director will provide training and support to
Residential Leadership Team (RD, RSM, and Home Managers) to ensure staff are trained around ISP goals and services provided. This position also service as the agency quality assurance leader/auditor for individual service charts and medical records ensuring
files are up to date with all regulatory and compliance documentation.
ESSENTIAL JOB FUNCTIONS:
Coordinates and monitors the implementation of the Individual Support Plan (ISP) process in collaboration with the Residential Director; the delivery and follow-up of the individual supported care; and assures the appropriate service plans are followed
Coordinate each service recipient’s medical and psychological appointments to ensure that necessary follow-up care is completed and documentation is collected and filed
Responsible for timely completion of monthly reviews, level of need (LONs), risk assessments and provider service documents
Works to align service delivery with quality standards, organizational goals and Department of Intellectual and Developmental Disabilities (DIDD)/ Managed Care Organization (MCO) initiatives that advance the care and coordination of services for individuals
Coordinates and monitors the assessment and treatment planning process; the delivery and follow-up care of individuals supported in collaboration with the RN Consultant and Clinical Consultant
Assures that the appropriate services plan and person centered practices are followed
Establish and maintain open communication with staff and Circle of Support
Promote a positive working relationship through interaction with community and agency organizations, as well as state and local entities
Assure that all files and individual records are kept in a complete and organized manner.
Review and maintain individual supported medical charts (Home and Office)
Serves as an advocate and agency liaison for and on the behalf of the individual supported in the Circle of Support meetings
Maintains accurate COS meeting notes capturing clear and concise plans of support
Serves on Agency Management team and responsible for supporting Administrator On-Call rotation
Bachelor’s Degree in a Human Services, Special Education, or a related field such as: psychology, education, rehabilitation, counseling, or social work. A combination of education and experience may be accepted in lieu of a bachelor’s degree.
Knowledge of Department of Intellectual & Developmental Disabilities (DIDD) operations, CHOICES operations, Employment & Communities First (ECF) operations, and provider agency regulations
3-5 years’ case management experience in IDD services.
1 years supervisory or management experience preferred.
Ability to pass background check and Medicaid and Medicare exclusion checks.
Advanced computer skills
Excellent time management and scheduling skills
Strong oral and written communication skills.
Strong critical thinking and ability to implement strategic planning.
Expertise in Microsoft office (including Word and Excel)
Experience utilizing an electronic health record
Must maintain a current driver’s license
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic
information, veteran, or disability status.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.