The Lead Crisis Worker provides guidance and direction to Crisis Worker team members. Responsible for maintaining a safe environment for clients and staff in a clinical environment. Reviews cases, offers programmatic advice and direction on the disposition of cases, and provides administrative review of case documentation. The Lead Crisis Worker is expected to follow all applicable guidelines regarding confidentiality of client information, including the Mental Health Procedure Act, HIPAA, and RHD policy.
Essential Duties and Functions
Provide leadership and direction with the day-to-day activities to the Crisis Workers.
Conduct psycho-educational, skills training, and supportive crisis counseling to assist clients with improving their abilities to cope with the stresses of daily living.
Assures all operational procedures and regulations are followed.
Assists with training of current and new Crisis Workers.
Completes program documentation.
Participates in team leadership and funder support meetings.
Minimum two years Crisis work experience post-masters working with those who have severe and persistent mental illness.
Must have a master’s degree in social work or counseling
High school Diploma and bachelor’s degree in a Social Services field of study, is preferred.
Minimum two years of Crisis Worker experience. Individual with prior leadership experience is a plus.
Excellent verbal and written skills.
Proficient skills with the Microsoft Products, including Excel and Word.
Valid Driver’s License.
MCS Lead Crisis Workers require a master’s degree in social work, psychology, counseling or a closely related field.
An LMSW or PLPC is required, LCSW or LPC is preferred.
Thorough knowledge of substance abuse intervention and treatment, case work, case management, family dynamics and familiarity with psychiatric diagnosis per the DSM-IV.
LA-MCS provides mental health services to individuals in Jefferson Parish.
Resources for Human Development, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender identity, sexual orientation, national origin, genetic information, veteran or disability status.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.