Requisition Number: MASSA-PRGCO-H-07-2021-02
Job Title: Program Specialist
City: Medford
State: MA

Minimum Degree Required: B - 2 Year Degree
Minimum Years of Experience: 2
Salary Range: $16 - $23.70

Program Specialist

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Description/Job Summary

The Program Specialist functions as a member of the administrative team for RHD Boston working to ensure the agency meets high quality standards in the development and implementation of Individual Service Plans (ISP's).  The Program Coordinator works as a resource to managers and staff in the development of meaningful goals and activities aimed at enriching the lives of the individuals served by the agency.


ISP Planning Meeting

  • Conducts Satisfaction Surveys with individuals and their significant family members and or guardians
  • Schedules and facilitates Pre-ISP meetings prior to the formal Annual Review Meeting
  • Reviews paperwork related to ISP goals prior to the Pre-ISP meeting
  • Assists with the development of ISP goals and associated strategies and data collection methods

Monitors ISP Submissions

  • Reviews documents entered in to HCSIS (State electronic healthcare record)
  • Monitors deadlines and requests for documents from Service Coordinators
  • Tracks all the ISP paperwork process
  • Provides technical assistance where needed

Periodic Review of Individual Records

  • Reviews records every six months for information related to goals, strategies and progress
  • Checks records for necessary documentation, provides feedback to managers
  • Prepares reports on the status of ISP documentation


  • Participates in the training of managers in the expectations of the ISP process and documentation
  • Assists with the identification of training needs for staff and managers related to the ISP

Required Experience

Minimum of two years experience working with individuals with ID/DD/Autism

Experience with teaching skills to individual

Familiar with HICSIS and ISP expectations

Required Education

Bachelor's degree in related field preferred, Associates degree in related field and years of experience may be substituted

Training in person centered planing and trauma informed care

Required Qualifications

Applicant must have a driver's license and be able to travel to programs throughout the Boston area

Program Summary

RHD Boston provides residential, day and individual support services for men and women with Intellectual Disabilities, Developmental Disabilities and Autism in the Boston area.  Our programs focus on a person-centered, trauma informed approach.  Much care is given to working with individuals to create homes and strategies to meet their unique needs.  We provide intensive support in the areas of life skills, social skills and community integration with an emphasis on having fun while pursuing personal goals.

Salary Range: $16 - $23 per hour

Resources for Human Development is an equal opportunity employer. Uncategorized for race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, and veteran or disability status.

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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.