The clinical manager will manage the clinical operations of one ACT team within the Louisiana ACT Program. The clinical manager supervises the ACT team leader, provides clinical consultation and guidance to the team, and is responsible for the intake and admission of program participants, maintenance of the program’s census and participant discharges. The Clinical Manager is supervised by the ACT Director.
Completes all utilization management functions to ensure authorizations are obtained without any gaps in services
Manages referral process to include assessment of new consumers and submission of authorization requests which may include referrals to be admitted to other ACT teams within the ACT Program if needed.
Approves notes to ensure services are accurately documented for billing
Ensures that the team maintains a billable census in-line with budget projections
Provides direct services to supplement the ACT team as needed
Ensures personnel are adhering to all policies and procedures
Manages any incident protocols and reporting requirements
Monitors employee work hours to assure all Federal Wage and Hour laws are adhered to in partnership with fiscal administrator.
Supports Team Leader in the evaluation of staff performance
Participates in personnel matters and dispute resolution procedures
Ensures the confidentiality of all participant and/or employee related information
Participates in supervisor on-call rotation for ACT program
1-3 years experience providing services to individuals with behavioral health challenges
1 year experience in a supervisory role (3 years preferred)
Experience with severe and persistent mental illness preferred
Expertise in Microsoft office (including Word and Excel)
Experience utilizing an electronic health record
Master’s Degree in a Human Services field, including but not limited to: education, rehabilitation, counseling, or, social work
Must be actively licensed in the state of Louisiana to conduct social services independently with credentials such as: LCSW or LPC
Ability to pass background check, Medicaid and Medicare exclusion checks, and hold an NPI / taxonomy
Must have access to personal vehicle for use on the job as necessary
Must maintain a current driver’s license
The ACT mobile team will provide treatment and support services to one hundred (100) persons per year. The persons served by the team will be individuals with mental illness and/or substance abuse issues and their families.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.