Requisition Number: LA009-CLMGR-S-09-2020-02
Job Title: Clinical Manager
City: New Orleans
State: LA

Minimum Degree Required: D - Graduate Degree
Minimum Years of Experience: 1
Salary Range: $60,000.00

Clinical Manager

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Description/Job Summary

Our ideal candidate is values oriented, service driven, and not just looking for their next job, but a career. 

As employee of RHD, your ideas, thoughts, and experience will be valued. RHD emphasizes group decision-making and multi-level thinking, so that staff has maximum authority, creativity, freedom, and support to help meet the needs of the people we serve, without the cumbersome centralized bureaucracy.

Responsibilities/Duties

Completes all utilization management functions to ensure authorizations are obtained without any gaps in services

Manages referral process to include assessment of new consumers and submission of authorization requests which may include referrals to be admitted to other ACT teams within the ACT Program if needed.

Approves notes to ensure services are accurately documented for billing

Ensures that the team maintains a billable census in-line with budget projections

Provides direct services to supplement the ACT team as needed

Ensures personnel are adhering to all policies and procedures

Manages any incident protocols and reporting requirements

Monitors employee work hours to assure all Federal Wage and Hour laws are adhered to in partnership with fiscal administrator.

Supports Team Leader in the evaluation of staff performance

Participates in personnel matters and dispute resolution procedures

Ensures the confidentiality of all participant and/or employee related information

Participates in supervisor on-call rotation for ACT program


Required Experience

  • 1-3 years experience providing services to individuals with behavioral health challenges1 year experience in a supervisory role (3 years preferred)Experience with severe and persistent mental illness preferredExpertise in Microsoft office (including Word and Excel)Experience utilizing an electronic health record

Required Education

  • Master’s Degree in a Human Services field, including but not limited to: education, rehabilitation, counseling, or, social work
  • Must be actively licensed in the state of Louisiana to conduct social services independently with credentials such as: LCSW or LPC

Required Qualifications

  • Ability to pass background check, Medicaid and Medicare exclusion checks, and hold an NPI / taxonomy
  • Must have access to personal vehicle for use on the job as necessary
  • Must maintain a current driver’s license

Program Summary

The ACT mobile team will provide treatment and support services to one hundred (100) persons per year. The persons served by the team will be individuals with mental illness and/or substance abuse issues and their families.

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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.