Requisition Number: FIT-CASM2-H-09-2020-02
Job Title: Housing Stabilization Case Manager
City: Philadelphia
State: PA

Minimum Degree Required: C - 4 Year Degree
Minimum Years of Experience: 3
Salary Range: $15/hour

Housing Stabilization Case Manager

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Description/Job Summary

RHD Rapid Rehousing (RRH) program for the homeless (couples, families, singles, domestic violence survivors, MH, BH, DA, DV). The core of rapid re-housing case management is helping participants quickly obtain and move into permanent housing, immediately stabilize the participants in housing, and swiftly connect participants to supports and services.

The RRH Housing Stabilization Case Manager provides case management during and after housing placement, linking consumers to resources, and providing support.
 
Duties and responsibilities
  • Actively manage a caseload of 20 -25 participants\households at a given time.
  • Complete Rapid Rehousing (RRH) orientation, screening and assessment at entry.
  • Assess the needs, strengths and barriers (i.e. employment, housing, education, health, childcare, transportation, mental/behavioral health, substance use, credit, criminal/legal history, domestic violence, etc.) of program participants and refer/link participants to the appropriate resource/service.
  • Utilization of strength-based/solution-focused goals and develop a permanent housing retention with each participant.
  • Collaboratively work with locating and identifying permanent housing options
  • Coordinate with a variety of outside linkage and service providers to meet the participants’ needs.
  • Provide Tenant Rights counseling, housing/employment workshops and community resources.
  • Complete applications, provide linkages, referrals and access to/for employment, AOD/ MH/BH treatment, outpatient services, legal services, TANF, CAO, credit counseling, USEF, domestic violence, LGBT, unemployment, childcare, job centers, WIC, medical/health centers, Community Resources, DHS, food/furniture banks, schools, housing options and other resources as needed.
  • Maintain and record participants’ financial records in conjunction with the Fiscal Clerk (i.e. savings, tenant rent, utility payments, fines, deductions, withdrawals, budget)
  • Conduct reassessments every 3 months for participants.
  • Maintain precise, accurate and up to date documentation of case management services, including client files and entries into the HMIS ClientTrack database. Record and document progress notes, case summaries, service delivery recommendations and follow up.
  • Maintain current case files both hardcopy and electronic records (HMIS/Client Track, ICHS, OHS, and HUD Assessments, as required by funder) on all program participants.
  • Conduct a minimum of one (1) monthly home visit, one (1) in-office visit, and one (1) telephone contact with each participant. The frequency of the visits and contacts will depend on the need and progress of the individual. Participant often requiring multiple visits per month.
  • Travel is a must; able to travel throughout the intercity and surrounding areas. Must possess a reliable, insurance vehicle. 
  • Complete and submit initial inspection request to the OHS inspections department.
  • Attend lease signing and property viewing with participants (as needed).
  • Establish and maintain a network, relationship with Landlords and Service Providers.
  • Respond to property owners within 48 hours
  • Ability to work weekends and evenings if needed
  • Attend staff meetings, trainings and conferences as required
  • Assist with fundraising events, activities and workshops for participants.
  • Perform other related duties as assigned; duties may be reassigned at any time.
 
Qualifications
  • A Bachelor Degree is preferred Social Work/Human Service or a minimum 3 years’ experience working in human service or the homeless population.
  • Must be knowledgeable and experienced working with adults and youth having mental health/substance abuse issues
  • Knowledge of the “housing first” philosophy, trauma informed crisis management and intervention.
  • Competent computer skills and knowledge of Microsoft Office. Knowledge of Homeless Management Information System (HMIS Client Track) is a plus.
  • Strong communication skills (i.e. speaking, writing and listening)
  • Must possess the ability to manage 20-25 cases at a given time.
  • Detailed oriented with strong organizational and time management skills
  • Ability to interact professionally with consumers and other service providers is essential
  • Self-motivated, good time management and ability to work with a team and independently.
  • Must have a dependable vehicle, auto insurance and valid driver’s license with a safe driving record.
  • Ability to provide case management, advocacy, social services, resources, encouragement, motivation and empowerment.
  • Strong ability to effectively problem solve, resolve and cope with immediate crises.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

Required Experience

A minimum of 3 years’ experience working in human service or the homeless population.

Required Education

A Bachelor Degree is preferred Social Work/Human Service.

Required Qualifications

Must be knowledgeable and experienced working with adults and youth having mental health/substance abuse issues.

Program Summary

RHD Rapid Rehousing (RRH) program for the homeless (couples, families, singles, domestic violence survivors, MH, BH, DA, DV). The core of rapid re-housing case management is helping participants quickly obtain and move into permanent housing, immediately stabilize the participants in housing, and swiftly connect participants to supports and services.
Apply Now

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.