The Family Practice & Counseling Network is seeking a Social Worker for The Abbotsford-Falls Family Practice & Counseling Health Center. The Social Worker is responsible for upholding the Health Center’s mission by assuring that all patients receive high
quality and comprehensive health care. This position includes but is not limited to: assessment of eligibility for insurance and public (State/Federal) benefits, evaluating social and behavioral issues resulting in linkage of patients to appropriate and effective
In this role the Social Worker will also be responsible to provide patient education, brief patient counseling and supervise the AmeriCorps Health Corp member (s) and the Outreach & Enrollment Specialist. The Social Worker ensures that all patients referred
receive comprehensive, culturally competent and relevant services as needed.
Essential Duties and Functions
Provide insurance assessments for all eligible patients and link to appropriate services. This includes benefits counseling and advocacy to assure they receive and understand eligible services. This may include working collaboratively with finance staff
to assure that the patient understands their financial obligations regarding care from the Network.
Support the Center’s commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization, including children, adults, families, caregivers,
and staff. Uphold the commitments that include: non-violence, emotional intelligence, social learning, open communication, social responsibility, democracy, and growth and change. Specifically:
Demonstrate cultural competence/proficiency in interactions with others by treating co-workers, colleagues and those receiving service with respect and fairness at all times.
Awareness and sensitivity of structural conditions and power dynamics involved in systems of oppression embedded in health care that impacts health
Ability to build and maintain positive and professional relationships based on respect, trust, and safety.
Ability to create a space for staff and those we serve to feel physically and emotionally safe.
Work collaboratively with all staff to comprehensively assess needs of patients, create a care plan, and follow through to ensure service efficacy and efficiency.
Monitor and evaluate patient progress as described in care plan and modify as needed.
Work collaboratively with the HIV Primary Care team for special populations, (HIV, Prenatal, Chronic Care Collaborative, etc.) and provide all needed/relevant social services.
Provide options counseling to all eligible patients.
Assist in increasing positive health outcomes for patients via coordination and participation in health education and promotion activities in collaboration with the Primary Care Coordinator, the Outreach Manager and the Center Director.
Upon referral and in collaboration with the Provider, refer patients to community resources to provide access to services such as home care services, financial assistance, legal aid and services that address other basic needs.
Supervise and direct the activities of the AmeriCorps worker
Attend and participate in meetings, in-services, educational programs and other activities as deemed appropriate.
Maintain current knowledge on available community resources for patients.
Provide data tracking of patients and services and keep EMR notes on patient contacts up to date.
Maintain current Health Center policies and guidelines.
Other duties and responsibilities as assigned.
Licensed Social Worker (LSW).
2 – 5 years’ experience in a health care setting.
Excellent and effective organizational and time management skills to manage large patient volume and follow through.
Excellent interpersonal skills and ability to be a team player.
Proficiency in computer skills, familiarity with Electronic Medical Records and willingness to learn all computer systems.
Highly responsible, possesses leadership skills and initiative.
Knowledge of HIPAA regulations.
Embraces and understands RHD/FPCN’s organizational values, mission, and beliefs.
Ability to support individuals on their paths to recovery and healing and resist re-traumatization of staff and patients.
Demonstrate exemplary problem-solving, communication, interpersonal, and conflict resolution skills.
Ability to work effectively as a team member
Highly responsible and reliable as well as courteous
Unconditional ability to maintain patient confidentiality
Exemplary organizational skills and ability to prioritize
Family Practice and Counseling Network, a program of Resources for Human Development, is a network of community health centers providing comprehensive primary care, dental and behavioral health services. The Network consists of four health centers
in Philadelphia – Abbottsford-Falls Family Practice & Counseling in the Northwest, the Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University in the North, the Health Annex in the Southwest, and Annex West Health Center in West
Philly housed in Action Wellness building (formerly Action AIDS); a convenient care clinic in Philadelphia – Fast Family Care. Today the Network serves more than 20,000 patients annually and is an NCQA certified Patient-Centered Medical Home.
The Network’s mission is to provide person-centered, integrated and comprehensive health services to individuals and families across their lifespan. The Network promotes resiliency and well-being among patients, staff and surrounding communities.
Network services are targeted to the surrounding communities and the advisory committee that guides services primarily consists of people from the communities served.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic
information, veteran, or disability status.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.