The Registered Nurse functions as a member of a progressive, interdisciplinary team, The RN impacts the health of individuals, families and the community through health promotion, disease prevention and chronic disease care including monitoring and evaluating health services and outcomes and documenting services. The RN supports patients, families and the community to achieve their highest level of wellness, learn to live with or recover from illness, and to enhance their care capabilities and to support their right to make choices. A valued member of the primary care team, the RN is strategically placed tooptimize exercising his/her knowledge and expertise in roles such as clinician, coordinator, consultant, educator for patient, families and students, leader, and advocate.
The RN helps assure that all patients receive high quality comprehensive health care. This position includes, but is not limited to: patient triage, patient assessment, clinical tasks, patient education and counseling. The Registered Nurse ensures timely and productive patient flow within Primary Care and connects patients to services as needed.
Knows, understands, incorporates and demonstrates the mission, vision and values of the health center in leadership behaviors, practices and decisions
Work collaboratively with the Primary Care Nurse Practitioners and the Primary Care Department and teams to provide comprehensive primary care for all patients.
Provide primary care services to patients of all ages, including: phone/walk-in triage, patient education, counseling, family planning activities, coordinate appointments and referrals, assist in obtaining needed services and supplies.
Provide direct patient care activities within the scope of the Registered Nurse including blood pressure checks and hypertension group visits, diabetic follow-up and group appointments, retinal eye exam screenings, patient-centered education and other tasks as delegated and assigned by the Primary Care Nurse Practitioners.
Provides care and management for patients with a wide range of health issues. As an integral member of the health team, RNs provide care for complex patients and those that require extra time, and provides education that is responsive to the needs of the patient to optimize health, enhance understanding of health status, and engage the patient in managing their own health while anticipating challenges and barriers.
Participates in training, orientation, competency assessment and education of new employees.
Communicates clearly, concisely and accurately, creating a working climate that provides growth and job satisfaction of personnel.
Serves as a resource person to other staff in the area of ones own clinical expertise.
Manage prior authorization of prescriptions and treatments as well as assist with problems concerning medication refills that are not within the routine refill process established at the health center.
Collaborate with integrated services such as behavioral health, nutrition, mind/body, and creative arts to provide support and holistic care for all patients.
Maintain laboratory standards and policies for designated level at facility.
Assures that yearly competencies are done, as necessary.
Participate in health education and promotion activities in collaboration with the Primary Care Coordinator, the Director of Community Health and Wellness and the Center Director.
Assist and facilitate student experiences in primary care
Maintain HIPAA regulations via training and supervision of support personal and maintenance of an overall environment that promotes and supports patient confidentiality.
Attendance and participation in meetings, in-services, educational programs and other activities as deemed appropriate.
Implement and maintain quality improvement activities related to Primary Care, in collaboration with the Primary Care Coordinator and the Center Director.
Maintain current Health Center policies and guidelines.
Maintain current RN license and required number of continuing education credits.
Care Management Program duties:
Coordinate care for high-risk patients
Hospital admittance/discharge follow-up, TCM appointments
Clinical RN duties:
- DM, HTN, Asthma teaching
- Family Planning refills
- STI testing
Medication box refills and pill counts
Prior authorizations (clinical information)
5 years’ experience as a RN; experience in an outpatient practice setting, preferred
Bachelor’s Degree Preferred
Family Practice and Counseling Network, a program of Resources for Human Development, is a network of community health centers providing comprehensive primary care, dental and behavioral health services. The Network consists of four health centers in Philadelphia – Abbottsford-Falls Family Practice & Counseling in the Northwest, the Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University in the North, the Health Annex in the Southwest, and Annex West Philly housed in Action Wellness (formerly Action AIDS); and a convenient care clinic in Philadelphia – Fast Family Care. Today the Network serves more than 23,000 patients annually and is an NCQA certified Patient-Centered Medical Home.