Requisition Number: FAMPR-MEDAS-H-06-2018-02
Job Title: Certified Medical Assistant
City: Philadelphia
State: PA

Minimum Degree Required: A - High School/GED
Minimum Years of Experience: 1
Salary Range: $14-$15

Certified Medical Assistant

Apply Now

Description/Job Summary

Family Practice & Counseling Network is seeking a Medical Assistant for our Health Annex Health Center located in Southwest Philadelphia. The Medical Assistant is responsible for direct patient care for patients at the time of their appointments and/or on the phone.  Along with direct patient care, the MA will also execute general laboratory services and procedures, including but not limited to triage, phlebotomy, immunizations, other injections, EKG, lung function testing, submission of specimens, and tracking of results. The Medical Assistant will be responsible for supply inventory, storage and tracking, exam room stocking, laboratory equipment maintenance and storage and patient referrals.

Essential Duties and Functions:

Direct Patient Care:
  1. Prepares the environment to assure that the all necessary equipment/information is available for effective and efficient care during the visit.
  2. Greets the patient and helps the patients feel prepared for their visit.
  3. Completes vital signs, weight and height, EKGs, eye and hearing exams, as assigned.
  4. Assures that all documentation is correct and complete.
  5. Works with the CRNP to provide comprehensive care.
  6. Maintain medical records using standard filing systems.
  7. Performs inventory control and ordering supplies, as assigned
  8. Initiates and performs rapid HIV test, including consent form.
  9. Completes all necessary paperwork.
  10. Assists with therapeutic procedures.
  11. Prepares and administers medications as ordered.
  12. Collects and preserves bodily fluids, blood, and other specimens. 
  13. Performs simple STAT screening tests on collected specimens.                                                                           
Indirect Patient Care:
  1. Prepares forms for visit.
  2. Prepares and forwards requests for referrals as assigned which may involve all or some of the following: obtaining health insurance authorization, completing referral form, making referral appointment for patient, coordinating on-site Transportation Services, and notifying patient when referral is complete.
  3. Prepares and forwards request for medication refills as assigned.
General laboratory services:
  1. Performs a variety of standard lab tests with standing orders from primary care providers (including but not limited to blood sugars, urine dip, etc.).
  2. Prepares laboratory specimens to assure the correct information.
  3. Completes all paperwork and forms related to the handling of specimens and document all actions in the patient record.
  4. Records receipt of lab results, tracks results not received, and forwards all results to primary care.  By direct order of primary care provider, records test/procedure results in the patient record.
Maintenance of laboratory-related equipment and supplies:
  1. Takes inventory of supplies on a regular basis, order supplies, and store upon their arrival.
  2. Ensures lab equipment properly maintained which includes knowledge of routine handling/usage, storage, and cleansing/sterilization. Have equipment serviced at recommended intervals according to manufacturer’s and/or OSHA guidelines.
  1. Assists the primary care providers and clinical nurse in collecting information related to triaging patients.
  1. Consistently practices universal precautions.
  2. Participates in relevant Practice committees.
  3. Performs additional duties related to the responsibilities of the Medical Assistant as directed by supervisor.
  4. Substitutes for Medical Assistants at other practices, when deemed necessary by supervisor.
  5. Supports smooth functioning of practice by completing data entry as assigned.
  6. Receives cross-training as a Medical Receptionist and substitutes for this role at the Practice when deemed necessary by supervisor.  This includes scheduling, registration, updating patient records, answering phones and other duties as required.   
  • High School Diploma/GED required
  • Current Medical Assistant Certification in Commonwealth of PA required
  • Current BLS/CPR required
  • 1-3 years’ experience in a healthcare, outpatient, medical home environment preferred


  • Computer Competency with Word Processing
  • Familiarity with an Electronic Medical Record system
  • Exemplary organizational skills and ability to prioritize
  • Ability to function as a team member
  • Highly responsible and reliable as well as courteous
  • Unconditional ability to maintain patient confidentiality
  • Exhibit behaviors that align with RHD/FPCN’s organizational values, mission, and beliefs and avoid displaying behaviors that are in opposition to those values
  • Support FPCN's commitment to the creation of a trauma-informed system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization, including children, adults, families, caregivers, and staff.
  • Demonstrate cultural competence/proficiency in interactions with others by treating co-workers, colleagues and those receiving service with respect and fairness at all times.
  • Ability to build and maintain positive and professional relationships based on respect, trust, and safety.
  • Ability to create a space for staff and those we serve to feel physically and emotionally safe.
  • Ability to support individuals on their paths to recovery and healing and resist re-traumatization of staff and patients.
  • Demonstrate exemplary problem-solving, communication, interpersonal, and conflict resolution skills.
  • Ability to work effectively as a team member
  • Highly responsible and reliable as well as courteous
  • Unconditional ability to maintain patient confidentiality
  • Exemplary organizational skills and ability to prioritize


Family Practice and Counseling Network, a program of Resources for Human Development, is a network of community health centers providing comprehensive primary care, dental and behavioral health services. The Network consists of four health centers in Philadelphia – Abbottsford-Falls Family Practice & Counseling in the Northwest, the Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University in the North, the Health Annex in the Southwest, and Annex West Health Center in West Philly housed in Action Wellness building (formerly Action AIDS); a convenient care clinic in Philadelphia – Fast Family Care. Today the Network serves more than 20,000 patients annually and is an NCQA certified Patient-Centered Medical Home.

The Network’s mission is to provide person-centered, integrated and comprehensive health services to individuals and families across their lifespan. The Network promotes resiliency and well-being among patients, staff and surrounding communities. Network services are targeted to the surrounding communities and the advisory committee that guides services primarily consists of people from the communities served.

Resources for Human Development is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
Apply Now
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.