The Cash Poster/Denial Analyst is responsible for accurately posting electronic and manual insurance and patient payments into patient accounts (Centricity and Dentrix), reconciling payment EOBs, and generating cash-related reports. The position performs
regular and ad hoc payor research and reporting related to payor denial issues and recommends processes around the findings and analysis of the research. The cash poster/denial analyst possesses a broad understanding of explanation of benefits, remittance
advices, insurance denial communication, payor payment processes, CPT and ICD-10 coding, Medicare and Medicaid NCCI edits, and healthcare billing/collections processes.
Team members are expected to uphold the health center mission by assuring patients receive health care that is competent, caring, and meets with a high degree of satisfaction. In addition, staff must support FPCN's commitment to the creation of a trauma-informed
system of care that continually recognizes and responds to the impact of traumatic stress on all those who have contact with the organization, including children, adults, families, caregivers, and staff.
Essential Duties and Functions
Posts and reconciles daily cash batches into EMRs (Centricity and Dentrix)
Transfers balances to appropriate party for additional billing, if required.
Conducts payment posting and credit balance research, including but not limited to identifying reasons for credit balance and completing credit balance refund paperwork
Creates and disseminates the daily cash forecast spreadsheet
Conducts in-depth denial trending and analysis and reporting
Responsible for denial visit owner categories in EMR
Oversees patient self-pay and private pay billing and follow up
Works independently and exercises good judgment and discretion
Completes misc. financial projects and duties as assigned
Bachelor’s degree in Healthcare Administration, Finance, or Accounting preferred; experience accepted in lieu of degree
3-4 years’ experience in medical Billing or Collections
Familiarity with electronic health records
Strong communication skills
Intermediate/Advanced Excel skills
Self -motivated and initiator of new learning independently
Must be able to manage multiple projects simultaneously
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.