Family Practice & Counseling, a network of Philadelphia-based community health centers and a subsidiary of Resources for Human Development, Inc. is seeking a RN Clinical Care Manager to join our Health Annex Health center in Southwest Philadelphia.
The RN Clinical Care Manager is an important part of the Primary Care team, and will work collaboratively with, and under the direction of the Primary Care Coordinator. This multifaceted role will focus on managing the care of patients who, using Risk Stratification
Standards, are deemed at high risk due to chronic illness and/or acute or chronic health care needs that have required a recent or recurring hospitalization or an Emergency Room visit. Many of these patients will utilize the Clinical Care Manager as a resource
for additional support, monitoring, education, and assistance in obtaining community resources. In addition, incumbent will also be responsible for coordinating and executing all activities related to the HIV Primary Care and Rapid Testing programs.
Duties include but not limited to:
Coordinate all components of the HIV Primary Care and Outreach program and the High-risk Care Coordination program.
Coordinate HIV and High-risk patient care (e.g., scheduling appointments, performing appointment reminder activities, conducting follow-up calls for no-shows, troubleshooting non-clinical patient issues, provide necessary referrals)
Conduct assessments of patients referred to the programs and develop goals to support healthcare access and treatment. This may include medication reconciliations, medication adherence support, coordination of communication between providers, providing
health education, assisting with medical benefits, and other tasks.
Develop a Referral Tracking System for the Primary Care Department
RN with BSN or MSN preferred
Three (3) years clinical experience as a Registered Nurse providing direct care to patients within a health care setting
Current license to practice nursing in Pennsylvania
Education, training, or experience in working with HIV+ individuals and patients with complicated medical needs
Experience in Case Management or Care Management a plus
Knowledge of standards of care related to chronic illnesses and age and gender specific standards of care
Working knowledge of local community resources
Effective skills in managing, teaching, negotiating, and collaborating with multidisciplinary groups, community organizations, diverse patient populations, and patient families
Computer literacy and competency and excellent report writing skills with strong knowledge of computer software such as Excel, Access, and Power Point.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin,
genetic information, and veteran or disability status.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.