Associate Director of Primary Care is a leadership role with direct authority over department level decision-making regarding policy development, standardization of network protocols, Quality Assurance, Infection Control, Clinical Staff Training, Care Coordination, Continuous Quality Improvement priorities, and other issues influencing the experience of clinicians at FPCN. The Associate Director (AD) works with primary care staff across all sites to maintain quality standards of care, coordinate staff onboarding and training, and monitor and track clinical and care coordination activities to improve outcomes and quality performance.
Management and supervision of Practice Managers at each primary care site
Quality Assurance/ Lab/ Vaccines
Infection Control/ OSHA
Support Quality Improvement processes, power cycles, and support network improvement initiatives and quality measure goals.
Report staff and clinical concerns to Director of Primary Care. Routine supervision meetings with Director of Primary Care to facilitate smooth communication and promote excellence in patient care services offered across FPCN sites.
Strive to promote health equity for all patients served across the life course.
Attends department head meetings and other leadership meetings as requested by Medical Director and/or Executive Director.
Exhibits impeccable customer service and utilizes consummate professional communication at all times
Collaborate across disciplines and departments to coordinate holistic patient care and to promote a trauma-informed culture of health equity and anti-racism.
Prform audits and review of clinical staff in collaboration with Director of Primary Care.
Assist in developing/refining interview rubrics, conducting interviews and hiring of nursing staff.
Participate in continuing education activities that will enhance management and administrative knowledge and skills and contribute to professional growth and leadership abilities.
Perform other duties as assigned.
Preferred 2 years as a CRNP or Demonstrated clinical competence.
Preferred 3 years Management experience.
Current RN and APN licenses from the Commonwealth of Pennsylvania.
Physical and emotional ability to perform the duties as described above.
Proficiency in computer skills and electronic health record.
Leadership and Management Skills or willingness to train.
Family Practice and Counseling Network, a program of Resources for Human Development, is a network of community health centers providing comprehensive primary care, dental and behavioral health services. The Network consists of four health centers in Philadelphia – Abbottsford-Falls Family Practice & Counseling in the Northwest, the Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University in the North, the Health Annex in the Southwest, and Annex West Philly housed in Action Wellness (formerly Action AIDS); and a convenient care clinic in Philadelphia – Fast Family Care. Today the Network serves more than 23,000 patients annually and is an NCQA certified Patient-Centered Medical Home.