Creates and sustains effective service plans with measurable goals
Data entry of all case notes, housing updates and other documentation required by OHS and RHD into required database systems (i.e. Homeless Management Information System (HMIS); RHD’s Electronic Health Record (EHR)
Demonstrate working knowledge of all pertinent policies, procedures, and regulations of Housing and Urban Development (HUD), OHS, RHD, WFC.
Bi weekly client meetings at a minimum
Orient new residents to the program
Facilitates the housing process for residents by tracking and submitting documentation for transitional, rapid re-housing, and permanent housing
Interact with the residents to assist and/or advocate in the achievement of their therapeutic goals
Supervise and/or interact with residents participating in recreational, social or other related activities as needed
Link/ refer residents to community services that will help improve support and self sufficiency
Complete required daily documentation and reports of all forms (paper and electronic)
Maintain required trainings from OHS, RHD, and WFC
Monitor resident’s compliance with the standards and expectations of the Office of Homeless Services (OHS), Resources for Human Development (RHD) and either the Woodstock Family Center (WFC) or RHD.
Assist residents in navigating transportation resources available to them
Encourage resident to participate in Shelter Savings Plan
Assist residents with budgeting and money management
Assist with running community meetings
Other duties as assigned
Bachelor’s Degree in Social Work or a Social Work related field
Skilled in the components of Microsoft Office and learning/utilizing various databases (e.g. HMIS, RHD’s EHR)
Excellent written and verbal communication skills
Knowledge of case management services, working with a homeless population or in a residential setting
Ability to problem solve cases individually and/or within a team setting
Experience with mental health and/or substance abuse disorders, medically fragile, various ages of adult males, a history of domestic violence, and DHS/child custody issues is preferred.
Preferably one-year Case Management experience
Federal and State criminal background check satisfying Philadelphia’s Office of Homeless services requirements.
Child Abuse Clearance satisfying the State of Pennsylvania’s requirements
Valid driver’s license and satisfactory driving record
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.