Requisition Number: CAMDE-CASMG-H-02-2020-01
Job Title: Supportive Housing Case Manager
City: Collingswood
State: NJ

Minimum Degree Required: C - 4 Year Degree
Minimum Years of Experience: 2
Salary Range: 15.38

Supportive Housing Case Manager

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Description/Job Summary

    Summary:

    RHD Camden Supportive Housing is part of a MATI/needle exchange continuum compiled by the New Jersey Department of Human Services Division of Mental Health and Addiction Services (DMHAS). This initiative utilizes the Intensive Supportive Housing team to provide comprehensive, recovery-oriented case management service to individuals who are homeless or at risk of homelessness. The team provides services in the home of program participants that both ensure their long-term tenancy and help them to identify and access resources in the community that will help them achieve their long-term recovery and wellness goals as well as their ultimate goal of independence. Camden Supportive Housing strives to provide the finest of case management services while embodying the values of RHD and embracing the tenants of Harm Reduction and Housing First.


    The following guidelines apply to the provision of services:

    • Services are to be outreach based and are to be provided in the home and in the
      community rather than in a facility.
    • Services are delivered twenty-four (24) hours a day, seven (7) days a week.
    • The team assumes responsibility for providing services (services are not triaged or
      brokered out).
    • A harm reduction approach for treating person with co-occurring mental health
      and substance use/abuse disorder is a critical feature of the program.
    • Team members must be in agreement that individuals can recover and take
      ownership of their recovery plan. This requires each staff person to have the
      requisite skills to reinforce this process.
    • Team will implement the Housing First Community Support Service approach
      and demonstrate expertise in this model.                                                                                               

    Responsibilities/Duties

    • Serve an active caseload of a minimum of 10 individuals
    • Support the maintenance of the consumer record, review and update consumer evaluations, complete reports of services provided, services needed and all clinical and administrative records deemed necessary and appropriate.
    • Take all necessary action in assuring the implementation of comprehensive service plan goals for own case load 
    • Conduct a minimum of one face-to-face contact with each consumer in case load each week, in consumers’ home or community
    • Remain connected to consumer’s families, staff of various agencies and programs and others involved with the person’s recovery
    • Provide activities of daily living instruction and support to each consumer in case load as needed
    • Assist individuals in case load to obtain a living situation that meets the assessed needs of the consumer and develop strategies for maintaining the consumer in his/her community setting
    • Act as liaisons and advocate with neighbors, public agencies, social service providers and other entities that impact the life of the consumers
    • Assist the consumer in meeting basic needs and increase their use of natural supports and community services
    • Assist consumers to remain in substance abuse treatment and build support networks
    • Provide transportation assistance to consumers including use of program vehicle, public transportation
    • Maintain records of aftercare and follow-up progress
    • Attend delegated pre-discharge and discharge meetings
    • Document all interactions with consumer and weekly progress.
    • Attend Clinical Case Consultation, Goal Plan Update meetings and clinical supervision as scheduled
    • Provide crisis intervention services to consumers
    • Responsible for mobile phone coverage Monday – Friday 7am – 7pm, and On-Call phone as scheduled
    • Other duties as assigned by Director to ensure continuity of care

    • Documentation Responsibilities:
    • Become fully trained on RHD's EHR system.
    • Submit accurate and on-time EHR documentation and reports (due within 24 hours of all contacts, attempted contacts, or case activity)
    • Submit accurate and on-time mileage reimbursement documentation
    • Document telephone and face-to-face contacts with consumers on program progress notes
    • Document all collateral contacts and community-based activities.
    • Perform monthly self-audits of all documentation to ensure accuracy
    • Maintain up-to-date consumer charts, statistical forms; and other information and documentation as required

    Required Experience

    Minimum of 2 years’ experience working directly with persons with substance abuse (especially intravenous drug use) disorder required

    Minimum of 2 years’ experience working with persons with co-occurring mental health and substance abuse disorders preferred

    Required Education

    Bachelor of Social Work (BSW) or related field required

    Required Qualifications

    Local knowledge and case management experience in the field of employment/vocational support and housing assistance

    Proven ability to make independent decisions

    Program Summary

    Summary:

    RHD Camden Supportive Housing is part of a MATI/needle exchange continuum compiled by the New Jersey Department of Human Services Division of Mental Health and Addiction Services (DMHAS). This initiative utilizes the Intensive Supportive Housing team to provide comprehensive, recovery-oriented case management service to individuals who are homeless or at risk of homelessness. The team provides services in the home of program participants that both ensure their long-term tenancy and help them to identify and access resources in the community that will help them achieve their long-term recovery and wellness goals as well as their ultimate goal of independence. Camden Supportive Housing strives to provide the finest of case management services while embodying the values of RHD and embracing the tenants of Harm Reduction and Housing First.

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    Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.