Requisition Number: BRIDG-RECOS-H-11-2019-02
Job Title: Recovery Support Staff
City: Pittsburgh
State: PA

Minimum Degree Required: A - High School/GED
Minimum Years of Experience: 0
Salary Range: $12-$12/hr

Recovery Support Staff

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Description/Job Summary

Resources for Human Development is seeking to hire Recovery Support Specialists to work directly with individuals dually diagnosed with severe and pervasive mental illness living in the Bellevue and West View areas of Pittsburgh.

RSS staff are responsible for the support and enhancement of the quality of life of individuals served, by assisting in day-to-day activities that promote positive outcomes.  Duties include, but are not limited to, providing instruction, assistance and role modeling in life skill areas of leisure time, financial management, medication monitoring, crisis management, accessing community resources, community engagement, shopping and vocational development.

Starting salary range: $11.25 to $11.75/hr. 

Full Time, part time and on-call (as needed) positions available.

Shifts Available:

  • 10a-6p Sat & Sun
  • 4p-12a Tues-Sat


  • Provide direct service to residents
  • Facilitate and plan supports for skill-building and recovery activities
  • Demonstrate flexibility with duties/schedule/program changes to meet program and resident needs
  • Assist in ensuring the appearance, cleanliness, and safety of personal work and home/program areas; including normal household duties such as cooking, cleaning, maintenance, etc.  Incorporate residents to the fullest extent possible as part of the recovery process
  • Utilize active listening skills, accept shared responsibility for improving situations, and act accordingly to meet the needs of the resident(s)
  • Assist residents in the assessment of unique strengths assets, and abilities in order to identify how we can help achieve those goals
  • Integrate the consumer into the program and community; utilizing all available resources
  • Assist residents to identify community resources (Communities of Recovery, Educational, Vocational, Social, Cultural, Spiritual, etc.) focused on reintegration into the community in conjunction with the service coordinator and treatment team members
  • Transport the residents as necessary or requested
  • Recognize potential crisis situations and respond to, or intervene, within the guidelines of RHDs crisis intervention training and individualized crisis plan
  • Demonstrate the ability to recognize when a consumer requires medical, psychiatric or other services – taking the appropriate action
  • Maintain professional demeanor in stressful situations
  • Complete incident reports according to state regulations, county guidelines and organizational policy/procedure
  • Contact resident’s community supports as instructed
  • Attend and participate in committees, task force, recovery support meetings, planning/work groups and meetings as requested
  • Demonstrate dignity and respect when communicating with residents, staff and others
  • Create a partnership between residents and family members to facilitate continued recovery
  • Assist with maintaining inventory of safety kits; report status to site supervisor
  • Meet weekly or as needed with site supervisor
  • Integrate creativity and initiative in contributing to program goals
  • Assist and encourage residents to participate in clinical treatment team and/or express their point of view, ensure needs, goals and objectives remain the focus of recovery and clinical treatment
  • Implement plan/service plan/treatment plans
  • Demonstrate working knowledge of medications, medication management, purpose, dosage and side effects
  • Successfully complete DPW Medication Administration training
  • Have a working knowledge of WRAP plans and demonstrate ability to engage residents on this and other recovery support tools.
  • Complete all required paperwork with objective relevant information
  • Maintain working knowledge of program and RHD Policies/Procedures appropriately
  • Attend trainings as required or requested; maintain a minimum of 40 annual training hours
  • Other duties as requested/required by site supervisor

Required Experience

    Prior experience/education in a social services field is preferred as well having a history or knowledge of working with adults with significant mental illness preferred.
    Knowledge of the impact of trauma on the well-being of the individuals receiving services, as well as the impact on staff well-being preferred.
    Program specific training will be provided.

Required Education

  • High school diploma or GED

Required Qualifications

  • Ability to document daily activities and recovery goals and communicate information in a team setting
  • Knowledge of Microsoft Office Applications (Word, Outlook, Explorer, etc.)
  • Valid driver’s license
  • State Police clearance and/or FBI clearance if necessary
  • Completed physical examination

Program Summary

Resources for Human Development ( is a comprehensive, nonprofit, social service organization. RHD currently oversees and supports more than 160 locally managed human service programs in 14 states. RHD's mission is to empower people as they build the highest level of independence possible, building better lives for themselves, their families and their communities.

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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.