The Organizational Development and Training Specialist is an integral member of the Learning & Development team. Utilizing a systems-thinking framework, the ODTS supports key talent management strategies for sustaining a high performance organization in alignment with RHD’s mission, values, culture and strategic priorities. This position facilitates organizational initiatives across the corporation that enhance our human resource capacity, demonstrates strategic thinking to increase efficiency, identifies and develops best practice standards, provides ongoing assessment and diagnostics that uncover trends, insights, organizational issues/needs, and then designs and delivers learning solutions for improving organizational performance.
Essential functions include consultation, needs assessment, instructional design, development and evaluation of courseware and educational programs, training delivery and facilitation, and assistance with executing corporate learning initiatives.
Essential Duties and Functions
Conducts needs assessments for programs and departments
Assess and identify organizational trends, issues, needs and challenges that impact effectiveness
Conduct diagnostic work flow/process analysis
Create and implement interventions that advance the organization’s goals and objectives
Facilitate cross functional collaboration
Achieve both quantitative and qualitative outcomes with organizational initiatives
Support employee engagement efforts
Create and implement interventions and activities that connect employees with organizational strategic goals
Support the effective development of trams throughout the organization
Provide consultative supports to organization and program leadership
Consult to subject-matter experts
Facilitate strategic thinking and planning
Identify best practice models and processes
Support leadership onboarding, assessment and development
Develop recommendations for improving organizational performance
Facilitate small and large groups
Facilitate and support systems transition, transformation, and restructuring processes
Facilitate large organizational change processes
Facilitate ongoing work group meetings
Design and facilitate retreats and staff development activities
Manage projects and efforts that support the organizational culture
Facilitate and support the effective resolution and management of group conflict
Conduct RHD values education and implementation work locally and nationally
Facilitate stakeholder assessment and engagement in organizational dynamics, culture and change
Coordinate efforts with external consultants, partners, and resources locally and regionally
Conduct needs assessments to support the design, development and implementation of training and learning solutions through surveys, interviews, focus groups and observation
Utilize adult learning principles and proven methodologies to design training and learning solutions in both the ILT and vILT environments in alignment with organizational goals and objectives and comprised of engaging and interactive components
Measure effectiveness of training and learning solutions through evaluation and analysis of tests/quizzes, surveys, focus groups, interviews, performance outcomes, relevant data, reports and documentation; make value-added recommendations and changes based on evaluation findings
Utilize the Learning Management System to implement and deliver learning and training solutions
Other duties as identified and assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on the needs of the organization.
Experience- Minimum of three years demonstrating experience within the organizational development field and L&D space. Prior experience providing consultation and learning solutions to staff working in both residential and community-based human service settings a plus.
Education- All candidates should have a Master’s Degree in Organizational Development, Organizational Leadership, Education, Social Work/Psychology or related fields.
Specialized knowledge- Experience in and/or knowledge of the field of human services, organizational systems and adult learning theories and principles
Demonstrated ability to design, develop, implement, deliver and evaluate high-quality, impactful training and learning solutions using instructional design methodologies in both the ILT and vILT environments
Excellent written and verbal communication skills including group facilitation and presentation skills; Excellent interpersonal and relationship building skills, professional self-awareness, and emotional intelligence;
Highly technology-literate; ability to quickly learn new systems and tools
Intermediate skill level in computer usage in various applications (MS Office applications, Internet and Intranet)
Abilities- Ability to work collegially and constructively with people at all levels across the corporation; Ability to think creatively, strategically and systemically, while also attending to details effectively; Capacity to create and facilitate staff development opportunities; Ability to organize/prioritize work and stay centered and constructive in the midst of rapid change, and manage multiple tasks and projects effectively as a self-directed leader of multiple initiatives;
Other characteristics such as personal characteristics- Reliability, responsiveness and flexibility; Eagerness and openness to learning, and willingness to receive feedback; and Willingness to ask questions, listen for understanding, and integrate different perspectives for win/win outcomes.
Professional Certification preferred
Valid Driver's License and ability to travel out of state/overnight (approx. 20-25%)
About Us Resources for Human Development provides a wide range of human services including support for individuals with developmental disabilities, mental illnesses, addictions, and homelessness. Our corporate Paid Time Off plan includes 22 vacation days/10 sick days/12 holidays annually, along with other great benefits including an open and flexible work environment in a values-based organization! Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status. About Us
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.