Requisition Number: ADMIN-ADAST-H-01-2020-02
Job Title: Administrative Assistant
City: Philadelphia
State: PA

Minimum Degree Required: A - High School/GED
Minimum Years of Experience: 3
Salary Range: $15.39-$15.39/hour

Administrative Assistant

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Description/Job Summary

Resources for Human Development is a national human services nonprofit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities wherever the need exists. Founded in 1970, RHD supports more than 160 human service programs across the country, serving tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery and more.

The Administrative Assistant provides administrative, technological, and excellent customer service support to RHD's Philadelphia Corporate Office.


There are two shifts available: full-time and on-call.

The incumbent for the on-call position will work approvimately 67.5 hours (9 days)per month.

The incumbent for the full-time position will work approvimately 37.5 hours (5 days) per week.

Responsibilities/Duties

  • Provide administrative, technological, and customer service to the Philadelphia Corporate Office by:
  • Assist office personnel with administrative, technological, and secretarial request and inquiries
  • Telephone Operator (Windows-based telephone system and switchboard)
  • Receptionist/Greeter for Reception Desks
  • Schedule and access Outlook and/or our reservation system calendars for meeting reservations
  • Create office signage or correspondence utilizing Microsoft Office suite applications
  • Operate and troubleshoot office machinery: I.e. Copiers, Mail Machine, Printers, UC 360, etc.
  • Replenish utilized supplies within the office
  • Take inventory and stock incoming deliveries
  • Process and ship outgoing mail
  • Receive, sort, and route incoming mail via electronic system

Required Experience

  • Must possess a minimum of 3+ years of experience in a customer support environment

Required Education

  • Must possess a high school diploma or equivalent

Required Qualifications

  • Must be a self-starter with the ability to function independently when given projects as well as in a team environment when working with others
  • Strong customer service and computer skills
  • Excellent written and verbal skills
  • Proficient in the latest version of Microsoft Office & Windows OS
  • Ability to multi-task in a fast pace office environment
  • Ability to prioritize and organize their work day wisely
  • Must be a team player
  • Must be highly motivated with a positive attitude

Program Summary

Resources for Human Development is a national human services nonprofit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities wherever the need exists. Founded in 1970, RHD supports more than 160 human service programs across the country, serving tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery and more.
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Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.